Handcrafted in Korea. Shipped with care, worldwide.

Boulder Cube is a premium climbing training tool — carefully crafted in Korea and delivered to climbers around the world. Find everything you need to know about shipping, returns, and customs & import taxes below.

✓ Shipping Information

  • All orders are shipped with tracking via our logistics partner (Easyship) using reliable international courier services.
  • Orders are processed within 1–3 business days.
  • Most deliveries arrive within 14 business days, depending on your location and customs clearance.
  • Shipping costs and estimated delivery times are automatically shown at checkout based on your shipping address.
  • If your country is not listed, please contact us at bouldercub.shop@gmail.com

✓ Returns & Refunds

  • We accept returns for unused items within 30 days of delivery.
  • Please contact us before sending anything back.
  • Once we receive and inspect the returned item, a refund will be issued to your original payment method.
  • The original shipping fee is non-refundable.
  • Return shipping must be prepaid by the customer.
  • Exchanges are not available for international orders.

✓ Customs & Import Taxes

  • You may be charged import taxes, VAT, or customs duties depending on your country.
  • These fees are not included in your order and must be paid by the customer.
  • We ship all orders as Delivered Duty Unpaid (DDU).
  • If fees apply, your local customs office or courier will contact you before delivery.
  • Refusing to pay may result in the parcel being returned or discarded.
  • In such cases, shipping and return costs will be deducted from your refund.


❓Want to estimate your import duties?
You can use the [Easyship Tax & Duties Calculator] to get an estimate based on your country and order amount.

🌐 Here are general guidelines by country:

▪️United States
Orders under $800 USD are usually duty-free.
Over $800 may incur customs fees.

▪️European Union
Orders over €150 may be charged VAT (around 20–27%).
Import duties (2–6%) may also apply.

▪️Australia
Orders under AUD $1,000 are typically tax-free.
Above that, 10% GST and customs fees may apply.

▪️Canada
Orders over CAD $20 may incur 5–13% GST and handling fees.

▪️Japan
Orders under ¥10,000 may be tax-exempt.
Above that, 8–10% consumption tax and small duties may apply.

▪️Singapore
Orders under SGD $400 are usually duty-free.
GST (8–9%) may apply on higher-value orders.